Vista normal Vista MARC Vista ISBD

Comfort, Jeremy,

Oxford business english skills effective. Telephoning - New York (Estados Unidos): Cambridge University Press, 2000 - 110 páginas

Incluye índice general, figuras

First contacts.-- The right person.-- An unexpected call.-- What´s the message.-- Handling information.-- Communication breakdown.-- Making plans.-- Solving problems.-- Handling complaints.-- Closing a call

ISBN: 9780194570930

Subjects--Topical Terms:
INGLES
INGLES BASICO

Dewey Class. No.: 428 / COMo