TY - BOOK AU - McKellen,J.S. AU - Spooner,M.D. TI - Business matters. Practice materials for business communication in english SN - 9780080253565 U1 - 420.1 PY - 1982/// CY - New York (Estados Unidos) PB - Cambridge University Press KW - INGLES COMERCIAL KW - INGLES N1 - Incluye figuras; The layout of letters.-- Business practice.-- Applicatons for jobs.-- Enquiries.-- Replies to enquiries. Quotations and offers.-- Orders. Terms of business.-- Complaints.-- Payment.-- Status enquiries ER -